Once For All interview questions

Interview process was unusual. I didn't actually speak to the TA, only via WhatsApp. I had missed a call from them but they left no voicemail. They did follow up via email. I had a 1st stage interview which went well, and was communicated the following day, however this was via WhatsApp (not the most professional shall we say). I was then booked in for a final stage interview on the Monday and was told I'd be notified by midweek. I had to chase to find out the outcome (this was the Friday) only to be responded back with the most generic of emails to say I was not progressing (though my understanding this was a final interview). I have to say this was not the most professional organisation of interviews, neither was the communication. The team and the company sounded great, but I have been sold a dream before, and where there is red flags, maybe this was something I have been lucky to miss out on.

I interviewed for the Customer Success Team Manager role with Once For All and was genuinely excited about the opportunity. I invested considerable time preparing a presentation, travelling to their offices, and spending over two hours in interviews with the team. Unfortunately, communication after the interview was very disappointing. I was told a decision would be made by the end of the week, but I received no update and had to chase twice before finally receiving a short, impersonal rejection email. The interview process itself was engaging and the people seemed professional, but the lack of timely and considerate communication at the end left a very negative impression. Candidates invest a lot of effort in these processes, a respectful, transparent update would have made a big difference. In hindsight, perhaps this was a lucky escape; poor communication and a lack of respect for candidates often reflect deeper cultural issues within a company.