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      Omada Health

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      Related searches: Omada Health reviews | Omada Health jobs | Omada Health salaries | Omada Health benefits
      Omada Health interviewsOmada Health Member Support Agent interviewsOmada Health interview


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      Member Support Agent Interview

      11 Jan 2025
      Anonymous employee
      Dayton, TX

      Other Member Support Agent interview reviews for Omada Health

      Member Support Agent Interview

      16 Nov 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Omada Health (Dayton, TX) in Dec 2024

      Interview

      The interview process was professional but had such a warm, welcoming vibe. The interviewer was kind and approachable, which made me feel at ease and comfortable sharing my experiences and skills. It felt more like a genuine conversation than a formal interview, and I left feeling really positive about the whole experience.

      Interview questions [1]

      Question 1

      Tell me about a bad call.
      Answer question

      Application

      I applied online. The process took 1 week. I interviewed at Omada Health in Nov 2024

      Interview

      The recruiter will send a questionnaire for you to answer in order for them to see if you're ok to be interviewed. The questionnaire takes too much time to complete cause it consists of 13 questions that are scenario based and needed to be answered in your own words. After submitting the completed questionnaire, they will schedule you for an interview that will take 20 mins and will receive an automated rejection email after 2 days.

      Interview questions [1]

      Question 1

      What is the ticketing system you are using from your previous job? Do you prefer to work for a full time position provided with benefits or you prefer working as part time?
      Answer question
      1
      avatar
      Omada Health response
      1y
      Thank you for sharing your thoughts on your recent experience with our recruitment process. We appreciate your feedback and take it seriously as it helps us improve and refine our hiring practices. Our intention behind assessments including a scenario-based questionnaire is to gain a deeper understanding of candidates' problem-solving abilities and thought processes, which are critical for success in our roles. Regarding the feedback and interview scheduling, we are committed to ensuring that every candidate has a fair and respectful experience. Our goal is to offer constructive feedback whenever possible, and we will assess our current procedures to align them with this goal. We value the time and effort you invested in the application process and are sorry to hear that your expectations were not met.

      Member Support Agent Interview

      8 Jun 2021
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Omada Health (San Francisco, CA) in Mar 2021

      Interview

      There is a phone interview followed by a situational questionnaire, and finally a remote interview with more team members. The interviewers were all very nice and they asked quality questions. I enjoyed speaking with the team.

      Interview questions [1]

      Question 1

      What does community mean to you, describe a community you have been a part of. Talk about a time you did not agree with a manager or supervisor.
      Answer question
      3