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      Omada Health

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      Senior Customer Success Manager Interview

      22 Jun 2023
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Omada Health (San Francisco, CA) in Apr 2023

      Interview

      1) Had a hiring screen with a recruiter, 2) Next round with Hiring Manager 3) 3 interviews with CS team (2 with people who manage the mid-market team, 1 with a peer who also manages high value accounts)

      Interview questions [1]

      Question 1

      Quite standard, why Omada, tell me about your experience in HealthCare, Have you dealt with a client who was disengaged?, how do you deal with a client who wants custom work and isn't getting value out of the platform?
      Answer question
      4

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