I applied online. I interviewed at Oliver Bonas (London, England)
Interview
Starts with an application, this including my cv and other details about my availability and my brief reason for wanting to join. I then followed with a phone interview that was about 20 mins and then an in person interview that was more detailed.
Interview questions [1]
Question 1
They asked me what I would do if I was dealing with a customer in various scenarios. They also asked questions about my availability and me in general such as my hobbies and interests.
I applied online. The process took 1 week. I interviewed at Oliver Bonas (York, England) in Aug 2024
Interview
Really lovely interview experience.
Had a telephone interview first for approximately 40 mins, really chatty interview and felt relaxed.
Was then invited by email to a face to face interview (lasting about an hour) which made me want to work for OB even more than I did before! General customer service questions, some with a twist. Didn’t feel difficult as it felt very natural and fun. Did an activity on the shop floor finding items for a customer within a specific budget. Then spent time on the floor chatting and getting to know the team a bit and interacting with customers. Really enjoyed it and felt like I could be myself.
Interview questions [2]
Question 1
What does our ethos “work hard, play hard and be kind” mean to you?
I applied online. The process took 4 weeks. I interviewed at Oliver Bonas (Canterbury, England) in Jun 2024
Interview
Good experience. Initial telephone screening and then a 2nd stage group interview. I liked the group interview style - it was great to meet other potential team members and learn more about the company, while using some interesting activities and tasks to demonstrate your abilities
Interview questions [1]
Question 1
What is an example of bad customer experience you've seen?
