I applied through university. I interviewed at OYO (Koch) in Apr 2017
Interview
It was a casual interview followed by a formal interview. In the casual interview they test your communication skills,attitude towards customers and situation handling skills. In the latter they'll test your willingness and potential productivity on the job.
Interview questions [1]
Question 1
What if you come across an angry customer who shouts foul words at you? How will you handle the situation?