The interview consists of 5 interviews total, an emotional intelligence aptitude exam, as well as a suitability questionnaire. The interview was very much so based on trial and error and how well you can adapt to several scenarios. Meeting with clients face to face, work ethic, and if you have the ability to be self-motivated is most important.
Interview questions [1]
Question 1
Explain a time you handled a difficult situation with a customer. What was the outcome?
There were four or five interviews, if you count the meeting with my future mentor. There were also a few personality assessments. Lots of paperwork. The finance industry is tightly regulated.
The first interview was easygoing and went fairly well. We talked a little on myself and what northwestern was all about. Because they wanted to see how I could fit in to their team and what I would bring.
I interviewed at Northwestern Mutual (Greenville, SC)
Interview
The process was smooth and straight forward. A lot of behavioral based questions, but relaxed and low stress. First phase is a phone screening followed by a teams or in person meeting.
Interview questions [1]
Question 1
Tell me about the most influential person in your life?