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      Northern Trust

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      Related searches: Northern Trust reviews | Northern Trust jobs | Northern Trust salaries | Northern Trust benefits | Northern Trust conversations
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      Client Service Representative Interview

      30 Apr 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Northern Trust

      Interview

      First step was a 20 minute phone call with recruiter, then there were two longer virtual interviews (first was with someone from hr and the second was a week later with the hiring manager)

      Interview questions [1]

      Question 1

      How do you learn best? Describe a time you've experienced great (and bad) customer service?
      Answer question

      Other Client Service Representative interview reviews for Northern Trust

      Client Service Representative Interview

      29 Aug 2023
      Anonymous interview candidate
      Singapore
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Northern Trust (Singapore)

      Interview

      3 Levels of Interview: 1) Phone with HR - To share about yourself, what you are looking for and HR would do a brief sharing on Salary (Non- negotiable) 2) Interview with Team Leaders : Usual Interview questions. The TLs are very fair in their questioning and are supportive of their team mates. Emphasis on steep learning curve and time collaboration with other team members 3) Interview with Managing Leaders : Further questions about interest in the role and how problems are managed

      Interview questions [1]

      Question 1

      Communication style, Learning style, Time Management, Situational Questions
      1 Answer
      1

      Client Service Representative Interview

      22 Aug 2022
      Anonymous interview candidate
      Singapore
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Northern Trust (Singapore) in Jul 2022

      Interview

      The whole process was comfortable; the team leaders were very friendly. Although one of the hiring managers were significantly late, she apologized sincerely and explained the reason why which made you felt valued.

      Interview questions [1]

      Question 1

      What do you feel about risk? Are you comfortable being on the call for a few hours a day?
      Answer question
      1

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