Was sent scripts and thought I would have to read them. I sent my first try as a voicemail to my friends to make honest judgements, they said it was incredible. They never even asked me to read script during interview and I thought I answered every question in a decent manner. They asked me to have google talk, I had it ready to go, but she never needed it. She was quite late for the interview, and I had an appointment and felt rushed. I have Call center and extensive background, and am very assertive, which I thought would be a good fit, but apparently not. They tell you that you will get an email, but I think that is their way of telling you that you did not pass, and I am saddened they don't even give a person another chance.