Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      New Balance

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: New Balance reviews | New Balance jobs | New Balance salaries | New Balance benefits
      New Balance interviewsNew Balance CSA - Customer Service Associate interviewsNew Balance interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      CSA - Customer Service Associate Interview

      28 Jun 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 3 weeks. I interviewed at New Balance

      Interview

      The whole process went smooth, first phone call form the recruiter, then online interview with a manager. As the last phase, I was invited for the final interview to the office. I was then interviewed by two people, all the questions were specific for the role, but also to verify weather you are a good fit for the team. Some specific questions regarding particular situation were asked to check what your solution would be. They were very friendly, clear and professional at the same time. Good experience until that point. I was then informed that they would have let me know until certain day. I never heard from them until now. Such a shame, they seemed really professional at the beginning. I really hate when companies do that, like seriously, think about all these people that have other options, need to give their answers and just wait for you to confirm on the given date and that never happens. In my opinion this is very disrespectful. Otherwise, would have called it really great experience. Even if I don’t get the job, I get it. You have a lot of talented candidates, it is hard to select one but why can’t they just say so everyone can move on.

      Interview questions [3]

      Question 1

      Why did you apply for this position ?
      Answer question

      Question 2

      If we hired you what would be the first thing you’d change ?
      Answer question

      Question 3

      In your opinion, what are the most important skills to have in this role ?
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      Azadea
      3.6★Compensation and benefits
      avatar
      Ebrahim K. Kanoo Companies
      3.8★Compensation and benefits
      avatar
      Warehouse
      3.5★Compensation and benefits
      avatar
      bebe stores
      4.0★Compensation and benefits