I applied through an employee referral. The process took 1 day. I interviewed at Nelligan Hotel (Montreal, QC) in Sept 2012
Interview
1 interview with the Front Desk Manager. Drop my resume in person at the Front Desk 2 weeks before, dressed business attire. I phoned a week later to the reception to follow-up with my application, which was referred by the present receptionnist to the manager. The interview lasted 30 minutes.
Interview questions [1]
Question 1
What is the most important things about customer service at Front Desk?
Describe a situation where you had to resolve a conflict with a customer.
