I applied online. The process took 2 weeks. I interviewed at Nationwide (Harrisburg, PA) in Oct 2011
Interview
The interview was both friendly and professional, I was kept informed through the whole process as there were two interviews about a week apart. After being hired they made me feel very welcome and the training process was great.
Interview questions [1]
Question 1
Name a situation you provided great customer service.
Phone call- telling you about the position and making sure it is a right fit for you
On demand interview . 3 questions to answer
Video interview with two managers using the star method
Interview questions [1]
Question 1
Tell me about a time when you had to deliver a no to a customer
Someone from HR will reach out to you to schedule an interview if selected. The interviewer is very nice and makes the process comfortable and easy. They got back to me quickly.
Interview process took a few months. The interview are held with 2 different people from the hiring team. They ask you questions regarding experience and how you would react to certain scenarios. Overall the experience was good. I was able to learn about the position and its day to day.
Interview questions [1]
Question 1
Tell me a time you had to readjust what you were doing?