The ACS-CPS interview process was professional, structured, and scenario-based. The questions focused on child safety, risk assessment, crisis response, family engagement, documentation, and working under pressure. The interviewers wanted to understand how I would make decisions in complex situations while remaining calm, objective, and trauma-informed. Overall, the process was fair and gave a realistic sense of the role’s responsibilities and expectations.

The interview is very straight to the point. It is not a conversational interview. The interviewers are CPS Supervisors. They read the questions out of a book and write down your answers. The questions are all in the format of "Tell me about a time when....." and they require answers in the STAR format.