Hi there - We are so sorry to hear you had a negative interviewing experience. We appreciate your feedback and hope this doesn't discourage you from applying to future positions. Please understand our recruiters deal with a high volume of candidates daily so sometimes follow-up can get lost in communication with potential candidates. However we take your feedback very seriously. We always try to provide the best customer experience since we know how stressful the interviewing process can be. In the future we will be sure to incorporate more customer service initiatives to ensure more positive experience for future candidates. Again, thank you for this feedback. -The NBCUniversal Talent Acquisition Team