Mudflap Customer Service (CSR) interview questions

Had 2 interviews. Both seemed to go really well. But after the second interview got an immediate generic rejection email. If they weren’t interested in the interview, they could have let me know during it wasn’t a good fit.

To save you time, I recommend running the take-home assignment through a free LLM. Please note that no one will discuss it with you. They are likely to waste your time. I’m unsure if they’ve received a PPP loan or have other reasons, but they seem to have no real intention of hiring. With a customer service background in the trucking space, I went through four rounds of interviews where I was repeatedly asked the same questions as everyone else. There were no meaningful inquiries about my experience, metrics, or KPIs. The recruiter provided one set of expectations about the process, but my experience was quite different. They are a competitor to Gas Buddy, yet they have only a fraction (1/5) of the user base. I’m unclear as to why they were interviewing so many candidates. This, coupled with their poor reviews from truckers and petrol stations, and the disorganized interview process (including a 15-minute coffee chat where the interviewer was five minutes late), raises concerns about their intentions.