Three rounds
1. On call talking to a bot or programmed voice (Versant Test) where you should score more than 60/100
2. On call talking to a V&A trainer from company, the call was going for about 22 minutes
3. HR Round, they ask if you are okay with the profile and rotational shifts
Basically checked English grammar and communication skills
I applied through a staffing agency. The process took 1 day. I interviewed at Mphasis (Pune) in Jul 2015
Interview
1st round is where they check your communication.
2nd round is an aptitude test.
3rd is verscent round which is conducted over a telephone
4 and final round consists of operational round which is quire tough.
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I applied through university. The process took 1 day. I interviewed at Mphasis (Pune) in Jan 2019
Interview
I was placed through the Campus.
First round - Group Discussion. (Very easy and basic topics)
Second Round - Voice Versant Test(It is a test where your English Speaking skills are judged)
Third Round - The Manager or the HR asks you basic questions just to judge your communication skills.
Interview questions [1]
Question 1
Group Discussion - Are Bollywood songs remix loosing the originality of the songs?
HR Interview - Why would you like to work for a service desk?
I applied through university. The process took 1 day. I interviewed at Mphasis (Pune) in Oct 2018
Interview
The interview had three basic rounds. First round was GD which was quite easy. Second round was Versant test which is easy if you have a good command over English language. Third round was operations round.