I had a wonderful interview experience from phone screen to final on-site to offer. My initial phone screen was a pleasant intro, both of me and the company. Since I was a referral I think it worked in my favor in terms of the proving-I'm-not-crazy and I'm-a-real-person part. The following two interviews were technical – both of these were conducted over the phone via coding sandbox with the Director of the department. It was of course terrifying, but he was a gracious interviewer and quickly put me at ease. The final stage was an in-person interview in the New York offices. I got a super helpful email with confirmation of dates, times, locations and instructions and even got a schedule of who I was meeting and when so I could adequately prepare. I was greeted warmly, offered water and never left alone or forgotten. Everyone I met with was at the Senior level or higher, which, while being a bit intimidating also made me feel valued and like they were taking me seriously. This final stage interview was 90% behavioral and 10% technical (building on the project from the previous interview with more engineers present). In total, it took almost 3 hours and I met with 5 people. I had heard such horror stories of technical interviews, white-boarding, algorithms, etc. at other companies, but I found the technical parts of my interview extremely reasonable, unpretentious and true to the every day work. What I loved most about their interview process was the genuine interest in me as a person and a seeing if I was a good "cultural fit". The effort that they seemed to put into my candidacy went a long way for me and every one of my interactions/correspondences was a factor in my ultimate decision to enthusiastically accept an offer from Movable Ink.

I submitted my application online. About 3 weeks later, a representative emailed me about setting up a phone interview and requested dates for the next week. She didn't reply again until a week later and all the dates I gave had passed. We finally set up an interview date. When it was five minutes past our call time, I didn't receive a call. I didn't worry because I thought maybe she had back to back calls. When it was 15 minutes past, I emailed her. She claimed that she had called, but my voicemail was full. That is untrue--my voicemail was not full. I didn't even have a missed call and I told her this. I had a friend call me shortly after and my friend had no trouble reaching me. It was very inconsiderate of this rep. to not followup. I left a tech conference early so I could do the phone interview. We set up a makeup date and we had the same problem. This time, I emailed her as soon as it was 5 minutes past our call time and she didn't call. It slowly came out that she might be the one with bad reception. I didn't get my phone call with her until 2 hours past our initial time. I finally spoke to her because I asked if I could call her instead. Her work number was a 917 number, so I'm not sure if that's a landline or a company cell phone. I made it to a second phone interview with an Engineer. He had no problem reaching me. I spent almost 4 hours of troubleshooting phone issues with this representative in order to set up a 20-30 minute introductory call. She clearly lied about being unable to reach my cell phone. She did not want to admit that she either dialed the wrong number or didn't call me at all.