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      Mothercare

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      Related searches: Mothercare reviews | Mothercare jobs | Mothercare salaries | Mothercare benefits
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      Customer Adviser Interview

      24 Nov 2015
      Anonymous employee
      Derby, England

      Other Customer Adviser interview reviews for Mothercare

      Customer Adviser Interview

      21 Oct 2015
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Mothercare (Derby, England) in Sept 2015

      Interview

      it was a group interview, you had to introduce yourself with a name and 1 interesting fact. then you did team work activities to show you interactions and communication skills.

      Interview questions [1]

      Question 1

      what was a time you had good customer service what qualities can you bring to mother care
      Answer question
      Easy interview

      Application

      I applied online. The process took 6 days. I interviewed at Mothercare (London, England)

      Interview

      Applied online. Received an email the next day to come for an assessment. 26 people and they picked 10. Started off with a few lines about yourself and a fact about the person on your left. Then a group activity to jott down 7 questions you'd ask a customer who needs help buying a present. In the end a presentation on yourself. Relaxed environment and very jolly assessors. Just be confident and do engage with the assessors.

      Interview questions [2]

      Question 1

      7 questions you'd ask a customer who wants to buy a present
      Answer question

      Question 2

      Presentation on yourself
      Answer question

      Customer Adviser Interview

      4 Nov 2014
      Anonymous interview candidate
      Romford, England
      No offer
      Easy interview

      Application

      I applied online. I interviewed at Mothercare (Romford, England)

      Interview

      Group interview of at least 20 people all in the same room. Had to do a ice breaker then answer a question privately on a piece of paper, then answer the best answer as a group and then we had to stand up and tell everyone a bit about yourself.

      Interview questions [2]

      Question 1

      A customer is looking for a present and needs help looking for one. What is the best possible way to find the right product for them?
      1 Answer

      Question 2

      Tell me about yourself or what do you like to do and how should that benifit this company
      Answer question
      3