I applied through a recruiter. The process took 2 weeks. I interviewed at Morgan Stanley
Interview
5 total interviews over two days. Asked a lot about customer service/phone experience. Goes into detail about previous employment and a "day in the life". Overall it was a straight forward interview with no surprises. Met with 3 people the first day, two in the second and was hired 2 weeks later
Interview questions [1]
Question 1
What did you say to clients at your previous firm to get them to do business with you?