I applied online. The process took 5 weeks. I interviewed at MoneySolver in Jun 2024
Interview
I actually really enjoyed the interview process. Had a phone interview with HR. Immediately with the hiring manager (COO). Scheduled an on site interview-meeting which allowed me a tour of the site, more detailed question and answer. At the end of the interview I was told "you are exactly what we are looking for". Timeline was explained to be a few weeks due to the 4th of July holiday. After reaching out at the 3 week timeline, I was told the interview process is finishing up and will be in touch at the end of the week. 4 weeks and finally got a one line email from the HR representative " we went with an internal candidate, thank you for your time in the process'.
Interview questions [1]
Question 1
Tell us how you improved customer satisfaction scores
Easy, not informative. Not much information was provided about company and there was no scope of work detail and how compensation would be given. The company is into financial services but how clients are served is a mystery
I applied through an employee referral. The process took 2 days. I interviewed at MoneySolver (Jacksonville, FL) in Sept 2018
Interview
Very brief, looking for customer service based people and not so much on tax knowledge. Need to be able to multitask and think critically, finance experience will come in handy