I was contacted by the in-house recruiter with MoneyGram, who then shared my resume with the hiring manager. The recruiter arranged a 30 minute phone interview with the hiring manager, followed up with a 1 hour in-person interview with the hiring manager and department director. There was a mix of technical and process oriented questions. Following the interview the hiring manager asked that I take a certification exam to prove my skills, which I promptly scheduled and passed at my own expense. I submitted the results and weeks passed without hearing from Moneygram for a follow-up interview. I contacted the recruiter who apologized for the delay and promised that the hiring manager would soon be in contact. The hiring manager never contacted me; however, other outside recruiters soon contacted me about this job. I informed the in-house Moneygram recruiter of this, and he seemed genuinely embarrassed and unaware that the hiring manager was using outside recruiters to do his job.