The interview process typically involves several stages designed to evaluate a candidate's qualifications, technical skills, problem-solving abilities, and cultural fit. First round is Code test/Practical Assesments and the Phone Interview.
I applied through a staffing agency. I interviewed at Midwinter Financial Services (Sydney)
Interview
3 Interviews in total. 2 on-line interviews. 1st with HR, 2nd with Support Team lead and team member replacing. Fairly standard format, general questions about experience supporting applications and dealing with clients in a fast-paced, at times stressful situation. 3rd interview in person with Support Team lead and Key Account manager. Again, fairly standard with more of an overview of the client base and potential issues to deal with. Reference made to experience within the Financial Services Industry would be beneficial but not essential. This I would dispute strongly as you talk with Financial Advisers daily and have to have a reasonable understanding of the basic strategies employed. Overall interview and hiring process was straight forward, managed mostly remotely or on-line.
Interview questions [1]
Question 1
How do you deal with difficult or demanding clients?
I applied through a recruiter. The process took 5 days. I interviewed at Midwinter Financial Services in Jun 2021
Interview
Casual. 2 Interviews, 4 days apart. Technical coding exam at the start, before interviews, and if you pass that you're offered an interview. After technical coding exam they're not as worried about your technical, and while they did ask technical questions these were relatively easy. Company is very big on team, make sure you love teamwork and talk about teamwork.