Applying to MetLife or An American HORROR Story PART TWO
(Please read Part One)
Part Three:
Received email from HR after submitting application. ....they might've fixed up the email template by this time, I don't remember. In the email, the HR person offered a date and time for an interview that wasn't good for me. I replied to the email and offered a window that worked better for me. I offered a 3-hour negotiable time frame (I said I was available Tuesday between 3 and 6) and asked the HR person to let me know what time works best for her. No response, she just went ahead and called at 3 on Tuesday. I wasn't expecting the call and I wasn't home at the time. I called her back, left a message with the hope of rescheduling the interview. No call back, apparently the Human Resources person's time is too precious to be a helpful resource to Humans.
Part Four: Applied for a position with the MetLife Technical University program. Initial phone interview went great (it was a different person than the HR person associated with the first three scenarios). The next part of the process was an online assessment. It was a general aptitude test/
No problem, I've taken them before and I was confident.....Well, I was confident until I took the test. The company that Metlife chose to perform the test is based in the UK. No big deal, right? No, not until I got to the section on converting measurements and money. Since it was a UK based assessment, the units were metric and the money was in pound notes. I wasn't too fluent with kilometers and I've never used pound notes, shillings, or pence in monetary transactions, so I had trouble. There were word problems like: "If Ian wants to travel from North Devonshire to Glastonbury within a fortnight, and travels at a rate of 35 kilometers per hour on the M1..." (OK, I might be exaggerating with that example). I also had trouble computing the number of shillings in a pound note and how many kilometers it would take to travel from Picadilly Square to the Prime Minister's office.
Surprisingly, I passed the assessment and was sent an email to complete an application and select a date and time for a face-to-face interview. The email stated I would receive a confirmation email with location and directions once the application was received. I completed the application the same day, selected the time that worked best for me and eagerly awaited my reply. (Can you guess what happens next?) Nothing. No email confirmation. The company isn't very good on providing phone numbers for the HR dept. and the website didn't have any HR contact info. I called the person whom I had the initial phone interview with, left a VM to find out what's going on, but never heard back.
OK, if I don't get a job there that's fine, but I would like to know who do I contact at MetLife to get compensation for all the time and effort I WASTED on your stupid asinine application process(es), completing applications on your buggy website, dealing with your incompetent HR staff, and completing your ridiculous online test. Tell me upfront if you don't want to hire me or if you have reservations. Don't make me waste my time on all this junk. I've got better things to do
And you have the nerve to use Snoopy as part of your logo!