I applied online. The process took 1 week. I interviewed at MetLife (Wilmington, DE) in Jul 2017
Interview
Received an email from HR asking when I would be available for a phone interview that would take about 20-30 minutes. She asked basic questions about my resume and why I was leaving my current job. She also asked 2 behavioral questions and wanted specific examples. She said I would hear back in one week but I haven't heard anything since the phone interview.
Interview questions [3]
Question 1
Tell me a time where you had to deal with an upset customer and what did you do to handle it?