I applied online. The process took 3 weeks. I interviewed at Meridian CU (St. Catharines, ON) in Feb 2026
Interview
Typical job interview for a contact center role. Hiring managers were pleasant and clealry set the right expectations for the role. However they were misleading when it came to starting salary. I got a lower figure from the manager who interviewed me for the second interview.
Interview questions [1]
Question 1
A time where you needed to discuss a difficult financial reality with a client who had different expectations.
pretty smooth. first round with HR is fast. I heard back after like 5 days, and had another round with the branch manager. then they got back after 2 weeks
Interview questions [1]
Question 1
first round with HR is pretty fast and straightforward. She asked to tell her about myself, why I'm applying to Meridian, my previous experience, strength and weaknesses, RRSP and TFSA etc. second round with the branch manager was more deep and focuses a lot on your previous experience, like what mistakes that you've done and how you fixed it, a time your boss gave you feedback and what was it, a time you dealt with an angry client etc.
I applied online. I interviewed at Meridian CU in May 2024
Interview
My interview was over the phone. I had applied for CSR and FSR positions for the summer within the branch on a part time basis. The interview lasted for 10 minutes.
