Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Massage Envy

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Massage Envy reviews | Massage Envy jobs | Massage Envy salaries | Massage Envy benefits
      Massage Envy interviewsMassage Envy Front Desk Receptionist interviewsMassage Envy interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Front Desk Receptionist Interview

      3 Nov 2017
      Anonymous interview candidate
      Raleigh, NC
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Massage Envy (Raleigh, NC) in Nov 2017

      Interview

      This is one of the most AWKWARD and UNCOMFORTABLE interviews I have ever been to. I applied online and received an interview a couple days later at their store location. First off it was very informal and placed in a massage room not an office space which threw me off as unprofessional. Half-way through we had to relocate to another room because it was needed for a expecting client. This gave clear indicators how unorganized they were already. All of it gave me a terrible impression. Then, the older gentlemen started talking about the business and create an experience for clients and casually brought up Victoria's Secret and used it as example. He said, " Now imagine a young pretty lady like yourself wants to go to Victoria's Secret for an outfit". Why would you ever think it's appropriate to bring up a lingerie store and my looks during an interview? It totally made me feel uncomfortable. That wasn't even the end of it! As we moved to the front desk for me to meet his other employees, he casually touched my shoulder. It wasn't a big deal maybe as a massage place it's very "touchy- feely". However it could be conceived so wrongly as an older male boss making physical contact with a potential young female candidate. There's no need for anything outside of a handshake. The last and final strike for me was while meeting his staff, the front desk lead introduced herself and the first question out of her mouth was about my age. My immediate response was, “You can’t ask that in a interview”. She was not management and hadn’t been trained properly. I left feeling disturbed about the whole experience. If these incidents were indicators of the business, I would never work there. That’s one of the failure of a franchise is owners reflecting poorly on the whole corporation. I hope that other locations conduct their business and interview process with much better structure and professionalism.

      Interview questions [1]

      Question 1

      How does your past experience qualify you for the positions?
      Answer question

      Other Front Desk Receptionist interview reviews for Massage Envy

      Front Desk Receptionist Interview

      7 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Massage Envy

      Interview

      The interview process was easy and straightforward. There was a focus on customer service and how to handle certain customer interactions. Talking to the hiring manager felt like a conversation and was very easy with little pressure.

      Interview questions [1]

      Question 1

      What is your customer service philosophy?
      Answer question

      Front Desk Receptionist Interview

      8 Nov 2025
      Anonymous employee
      Upland, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Massage Envy (Upland, CA)

      Interview

      Just asked about me, my strength and weaknesses and what my availability was like. It was a very casual conversation with the manager there at the location. She made me feel super comfortable and was easy to talk to. It didn’t really feel like an interview which was super nice

      Interview questions [1]

      Question 1

      What are some of your strengths and weaknesses
      Answer question

      Front Desk Receptionist Interview

      24 Jun 2024
      Anonymous interview candidate
      Union City, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Massage Envy (Union City, CA) in May 2024

      Interview

      The interview process was very straightforward. They gave a call and asked my availability so I could come in. I came in and was asked basic questions, with a focus on sales.

      Interview questions [1]

      Question 1

      Where did you hear about Massage Envy?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Technical Strategies
      4.0★Compensation and benefits