I applied through an employee referral. The process took 6 days. I interviewed at Marshalls in May 2015
Interview
The interview was inviting, easygoing, and really gave me a feel for the work environment. I dropped off my application and followed up five days later for an interview. The assistant manager interviewed me and she asked me mostly situational questions which were tricky, but she told me I did very well. Got a call back the next day and went in for my second interview with the manager. She didn't even ask me questions, just talked to me about my life and the Marshalls community. She told me about training and the wage increase and she was super nice. I'm going next week for my orientation.
Interview questions [1]
Question 1
1) tell me a little bit about you.
2) what was your favorite thing about your previous job?
3) what is customer service to you?
4) name a time you had to do several things at once.
5) name a time you were faces with a difficult situation and how you solved it.
7) why do you want to work at Marshalls?
I applied online. I interviewed at Marshalls (Sparks, NV) in Jul 2023
Interview
Simple questions, recall a time where you had to deal with someone being difficult or rude, could be a coworker or customer. Talk about a good customer service experience you had.
Interview questions [1]
Question 1
Talk about a good customer service experience and how it happened.
I applied online. I interviewed at Marshalls (New York, NY) in Nov 2021
Interview
Interview was very easy, as it took place over the phone. The in person "interview" turned into a training and onboarding along with a few other hires. For reference, this was for a temporary winter part time position over the holidays.
I applied through university. The process took 2 weeks. I interviewed at Marshalls in Nov 2017
Interview
2 Interviews one with operations manager and one with store manager. Easy Process and Easy questions. They ask about how well you can work in a retail/fast paced setting. Typically about 5 questions
