Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Marriott International

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Marriott International reviews | Marriott International jobs | Marriott International salaries | Marriott International benefits | Marriott International conversations
      Marriott International interviewsMarriott International Guest Service Representative (Front Desk) interviewsMarriott International interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Guest Service Representative (Front Desk) Interview

      22 Jan 2016
      Anonymous employee
      Minneapolis, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Marriott International (Minneapolis, MN) in Dec 2014

      Interview

      I applied through an advertisement I saw online and I emailed the supervisor. I was contacted after 2 days to go in for an interview. I met with the supervisor first then interviewed with the assistant general manager there. After that I interviewed with the HR. So three interview in one day! I was then offered the position after 5 days of the interview. The HR called me and I went in for a drug test. It was nice that the drug test was at the hotel location. All they needed was to swab inside my mouth. Simple and quick.

      Interview questions [1]

      Question 1

      What have you done above and beyond for a customer?
      1 Answer

      Other Guest Service Representative (Front Desk) interview reviews for Marriott International

      Guest Service Representative (Front Desk) Interview

      26 Jul 2021
      Anonymous employee
      Uniondale, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Marriott International (Uniondale, NY)

      Interview

      The interview process was great it was professional and it was to the point. They asked me a lot of critical questions as to how would I handle situations in the hotel industry.

      Interview questions [1]

      Question 1

      Where do you see yourself in five years?
      Answer question
      1

      Guest Service Representative (Front Desk) Interview

      21 Aug 2016
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Marriott International (Jacksonville, FL) in Aug 2016

      Interview

      I only had to do one interview, during which I got to meet both managers who were super friendly. The interview felt more like a dialogue rather than an interrogation. They explained the expectations of the job and asked me a few questions about my background and experience.

      Interview questions [1]

      Question 1

      They asked what previous experience and transferable skills I have that would apply to the position.
      Answer question

      Guest Service Representative (Front Desk) Interview

      1 Jun 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Marriott International

      Interview

      Had a phone call from the lower management to schedule an interview about a week later. In-person interview with lower management then an in-person interview with higher management a few days later. Got the job with the second interview

      Interview questions [1]

      Question 1

      Describe excellent customer service you have done
      Answer question
      2

      Top companies for "Compensation and Benefits" near you

      avatar
      Ritz-Carlton
      3.7★Compensation and benefits
      avatar
      Four Seasons
      4.0★Compensation and benefits
      avatar
      IHG Hotels and Resorts
      3.6★Compensation and benefits
      avatar
      Accor
      3.6★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.