The process took 5 days. I interviewed at Marcella (Bulgaria) (Northampton, MA) in Nov 2023
Interview
2 interviews over zoom. First one is with the founder and second one was with the head of customer care. Then there is a typing assignment where you pretend email back in forth with a costumer.
Interview questions [1]
Question 1
Are you comfortable with having a lot of roles that even might be outside of doing customer care?