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      CX Knowledge Base Coordinator Interview

      11 Dec 2025
      Anonymous interview candidate
      Amsterdam
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Manychat (Amsterdam)

      Interview

      The first stage was a quick phone call to check the fit the requirements. On the second stage, there was an interview with the hiring manager. Once approved, they requested me to prepare a small video with a proposal for a specific use case.

      Interview questions [1]

      Question 1

      How to manage a knowledge base and ensure it stays updated and relevant
      Answer question
      avatar
      Manychat response
      4mo
      Thank you for sharing your interview experience! We’re glad to hear the process felt clear and structured. We appreciate the time and effort you put into each stage (especially the video proposal!) and wish you all the best in your next opportunity.