I found the interview process to be efficient. It started with a prescreening interview, followed by a longer interview with the hiring team. The main interview covered my previous work experience, behavioral questions, and scenario-based questions related to disability case management. The interviewers also explained the role, expectations, onboarding process, and a potential start date.
My main criticism is the lack of follow-up after the interview process. I never received any communication informing me that I was not selected for the position. Even more confusing, my application status remained "In Process," which gave the impression that a decision had not yet been made. A simple rejection email or status update would have been appreciated and would have provided candidates with closure. Improving communication throughout the hiring process would create a much better experience and prevent applicants from being left guessing or waiting indefinitely.
I found the interview process to be professional and well organized. I first completed a prescreening interview and then moved forward to a longer interview with the hiring team. The main interview included questions about my previous work experience, behavioural-style questions, and scenario-based questions related to disability case management. They also discussed the role, expectations, onboarding, and a potential start date. Overall, I felt the process was fair, supportive, and gave me a good understanding of the position.
Interview questions [1]
Question 1
They asked me scenario-based questions related to disability case management and how I would handle challenging situations with clients.
15 minute phone interview for screening followed by a 45 minute interview via teams with hiring manager. Very kind people and friendly to speak with. Answered questions respectfully and with a good attitude.