I applied online. The process took 1 day. I interviewed at Macy's (Akron, OH) in Feb 2011
Interview
Interviewer was very friendly and pleasant to talk to. First question she asked was, "Why Macy's?" Luckily I had prepared for that, then she went on to ask what was my best experience of receiving good customer service, also asked when I had gone given excellent service to a customer. All questions were easy and typical of being in customer service.
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.
