The process took 5 days. I interviewed at Macy's (Honolulu, HI) in Dec 2008
Interview
After filling out the online form, I was contacted via email to call to make an interview appointment. I made an interview appointment and interviewed with the manager that was available at the time. I feel like this person was just screening me to make sure I was a decent candidate. He asked me simple questions about myself and my jobs. Then he said the department manager of shoes would call me. Another manager called and we scheduled an appointment. This person gave me specific scenerios to respond to regarding customer service. What if you didn't know about the product. What do you do when a customer is irrate. She said I did a good job and would call with their decision. I received a third call to tell me they wanted to ask me a few more questions. I politely declined the position. Afterwards they said sorry and that they really wanted me to work in the shoe department. I did not like the run arounds and the over interviewing.
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.
