First interview with HR hiring specialist, then 3 different managers. Only one seemed really interested in hiring for their team so it was kind of odd there. One of the managers wasn't actually a manager but an assistant who said her manager was out so she was kind of just winging it.
I applied in-person. The process took 1 week. I interviewed at Macy's in Sept 2016
Interview
Easy and calm interview
They ask the basic questions and you give them the best answer you have
The person that interviewed me was very friendly and went over what I needed to know about the company
Fill out the online application, they will request a recorded interview if they select you, then an in-person interview. Questions are really standard and repetitive, asking about sales, hospitality and customer service.
Interviewed with manager discuss what’s needed on the sales floor someone who helps customers. Learn to look product up on the computer. They let you know that the position is seasonal maybe this was said 4 to five times. Given a packet of what the pay structure is. During the interview it seemed like a sales pitch for the Macy credit card.
Interview questions [1]
Question 1
How I would handle upset customers. Tell me about a time where you had to help someone who began off in an Angry state of mind how did you help them.