Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Macy's

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Macy's reviews | Macy's jobs | Macy's salaries | Macy's benefits | Macy's conversations
      Macy's interviewsMacy's Retail Support Associate interviewsMacy's interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Retail Support Associate Interview

      21 Jun 2012
      Anonymous interview candidate
      Rancho Cucamonga, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Macy's (Rancho Cucamonga, CA) in Jun 2012

      Interview

      I applied on the 3rd. I received an e-mail the next day, inviting me to schedule an interview. There were no open time slots. I checked several times a day, every day, until the 11th, when there was a timeslot for the 21st. They were prompt to call me out of the waiting room (after reading several other interview reviews, I was surprised). The woman appeared to be looking for someone to interview me. Or at least a place to interview me, because she ended up asking me to sit at a desk in the hallway (the desk was meant for people to apply within the store). I thought she just wanted me to wait there, but she returned after a moment and sat down next to me at the desk. She took several minutes looking over my application and looking over her questions. She asked me only about four questions. I asked my questions. Then she told me that she would keep my information on file but they had no position to offer me, meaning the position had been filled (because it was very much open when I applied). Complete waste of my time. They offer interviews to far too many people. I had read several Glass Door interview reviews that were negative. I should have heeded the warnings. :/

      Interview questions [1]

      Question 1

      Describe a time when you witnessed a coworker or classmate do something wrong. What did you do?
      Answer question

      Other Retail Support Associate interview reviews for Macy's

      Retail Support Associate Interview

      9 Apr 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019

      Interview

      Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.

      Interview questions [3]

      Question 1

      Why do you want to work at Macy's?
      Answer question

      Question 2

      Tell me about a time you dealt with an upset customer?
      Answer question

      Question 3

      What do you think an ideal customer service interaction would be?
      Answer question
      1

      Retail Support Associate Interview

      18 Feb 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX)

      Interview

      The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?

      Interview questions [1]

      Question 1

      Tell about a time when you had a difficult customer. How did you handle the situation?
      Answer question

      Retail Support Associate Interview

      1 Mar 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018

      Interview

      Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.

      Interview questions [1]

      Question 1

      Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      Azadea
      3.6★Compensation and benefits
      avatar
      Al-Futtaim Group
      3.5★Compensation and benefits
      avatar
      Ebrahim K. Kanoo Companies
      3.8★Compensation and benefits
      avatar
      Warehouse
      3.5★Compensation and benefits