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      Macy's

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      Macy's interviewsMacy's Retail Support Associate interviewsMacy's interview


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      Retail Support Associate Interview

      2 Mar 2012
      Anonymous interview candidate
      Houston, TX

      Other Retail Support Associate interview reviews for Macy's

      Retail Support Associate Interview

      9 Apr 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Macy's (Houston, TX) in Feb 2012

      Interview

      Let me start of by saying that I came to this website prior to my interview and found everything stated on here to be true so I had an idea of what to expect but did not think it would really happen. I applied on-line for the part-time position and that same day, I received an email to set up an interview. The day of my interview, I arrived early and found the AST office closed. Another interviewee had arrived before me and she had notified an employee. Every employee that passed by smiled courteously and informed someone else of our presence outside the office. I noticed that although they were friendly to us, they were not the same way with their co-workers. Finally, two office assistants arrived and to our surprise, the person in charge of interviewing for the available position had been absent for what seemed like a couple of days and they immediately scrambled to get anyone. In the end, I was interviewed by a Sales Associate who read questions straight from a paper and took notes of my answers. She was a pleasant person but unfortunately could not provide me with acurate information concerning the position. However, she did inform me that the interview went well but her only concern was my availability (I needed to be more flexible because at least once a month I would have to work the whole day if necessary).

      Interview questions [3]

      Question 1

      Why Macy's?
      1 Answer

      Question 2

      Tell me about a time when you worked in a group and a member was not collaborating, what did you do and what was the outcome?
      1 Answer

      Question 3

      Give me an example where you were asked to do something unethical, what did you do and what was the outcome?
      1 Answer
      1

      Application

      I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019

      Interview

      Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.

      Interview questions [3]

      Question 1

      Why do you want to work at Macy's?
      Answer question

      Question 2

      Tell me about a time you dealt with an upset customer?
      Answer question

      Question 3

      What do you think an ideal customer service interaction would be?
      Answer question
      1

      Retail Support Associate Interview

      18 Feb 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX)

      Interview

      The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?

      Interview questions [1]

      Question 1

      Tell about a time when you had a difficult customer. How did you handle the situation?
      Answer question

      Retail Support Associate Interview

      1 Mar 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018

      Interview

      Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.

      Interview questions [1]

      Question 1

      Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
      1 Answer