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      Customer Service Associate Interview

      27 Oct 2021
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Lyft (Nashville, TN) in Apr 2018

      Interview

      Had a couple of calls and then an in-person interview with a couple of different members from different teams. great way to see the company culture. You could tell people really liked working there! I also had to take a grammar and social media test!

      Interview questions [1]

      Question 1

      What relevant previous experience do you have?
      Answer question

      Other Customer Service Associate interview reviews for Lyft

      Customer Service Associate Interview

      30 Jul 2019
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Lyft (Toronto, ON) in Jun 2019

      Interview

      It was short but I was caught off guard with the questions they asked. I wish I prepared more for the role. But the interviewer was very polite but I knew I wasn't getting this job.

      Interview questions [1]

      Question 1

      Why Are Manholes Round?
      Answer question

      Customer Service Associate Interview

      29 Jan 2018
      Anonymous interview candidate
      Nashville, TN
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 5 days. I interviewed at Lyft (Nashville, TN) in Jan 2018

      Interview

      Sat in a group and viewed a presentation. After that, I was taken to a big room with current employees in that were sat 2 to a table, the interviewers all were assigned to a table with two employees by name. The whole process felt really rushed, and honestly kind of judgey. Seemed like you had to be a certain "image" to fill the role, and if you didn't meet that image while talking to only two of the employees out of 700+ you didn't get the job.

      Interview questions [1]

      Question 1

      What was your worst lyft experience? If a customer called you with that same experience, how would you deal with it?
      Answer question

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