I applied through other source. The process took 1 day. I interviewed at Lush (Sheffield, England) in Jul 2014
Interview
I attended a group interview / recruitment evening for Lush. After being checked in everyone was requested to put their name on a sticky label which already had a red number on it, this allocated each interviewee to a group. Each group was given a basket of items that they would have to demo to the rest of the group. These items all link together in some way and they like when you can figure this out. When you are planning what you will say the manager and supervisors will be walking around and making notes on how each candidate is doing. After this period has passed the group was then asked to present their given products to the rest of the group. The team will then go into the back to decide which candidates they would like to invite for a shop floor trial.
I applied online. I interviewed at Lush (York, England) in Nov 2025
Interview
I was invited to a group interview on a weekday night at the end of November. I did not know it was going to be a group interview, but we waited outside the location until the privacy screen was lifted and we were ushered in. Passport was provided (mandatory) and nametags assiged. We were split into two groups for two tasks. One group went to practice lower arm massages with the massage bars; people paired up and were guided on the process. The other group played a silly game (I forgot what she called it, but it was an improv process to build upon an imaginary story upon each person's turn). After each group had done both tasks, we were gathered up and asked if we had any questions.
Interview questions [1]
Question 1
Eligibility to work in the UK, was judged on sociability I'm guessing and comfort levels touching other people.
Only done the in group interview. They will ask you to demonstatrate the product with other interviewees. They'll show you how to do it once, then you do it with a partner and you try to sell the product to them while using the product on them.
Interview questions [1]
Question 1
If you are okay with what LUSH stands for. If you're allergic to any of the products.
I applied online. The process took 4 weeks. I interviewed at Lush (Parramatta) in Oct 2025
Interview
Group interview with 11 others. Clear and kind communication from the interviewers. Fun and interactive; split into 3 sections - describe a product, group work and demonstrate bespoke customer service. A great opportunity to showcase your personality and product knowledge.
