I applied in-person. The process took 1 day. I interviewed at Lush (Cardiff, Wales) in May 2018
Interview
I attended the recruitment night in Cardiff LUSH store. I expected there to be twenty or thirty people there - there were WAY more than I was imagining! The queue to enter the store was halfway down the street. On entering, we were given an introduction to the role, before being split into groups, where staff members demo'ed products before we tested them on our assigned partners. We were then told to find the perfect product for our partners. This was followed by a 1 on 1 sit down with a member of staff, where we explained why we picked a particular product for our partners. We were then offered trial shifts - I decided to take another job with a different company, and let them know I would not be attending.
The interview really gives you an idea of what being a sales assistant really entails, but honestly it felt fairly generic. We were not assessed on our demos, and it was honestly waaaay too crowded to actually work effectively. The one-on-ones made it really clear that they weren't excited about you coming to interview there - from what I've heard, this isn't how they treat you once you're staff, but it was fairly obvious that you were just another applicant to them.
It was a group interview, very unconventional, hands-on, and activity-based, teamwork. They expect you to know their company values and ethics, which will carry over to your role. It was very relaxed and they made me feel very comfortable and heard.
I applied online. I interviewed at Lush (London, England)
Interview
Was offered an interview and it was fairly casual - in the cafe, and it only lasted around 45 minutes. Pretty much immediately after I was offered a trial shift, and I went and it was kind of horrible because we didn’t know anything about the products, and it also wasn’t very busy so it felt like we were competing with each other to get a customer’s attention, only to not even be able to give them proper information and just have to guess. It was a bit embarrassing and we didn’t get paid either, but we got a free shower gel. I found out I got the job on the way home from the trial shift.
I applied in-person. I interviewed at Lush (Cardiff, Wales)
Interview
Onboarding session and then a practice shift which involved you sitting customers down and demonstrating products on them. Lasts around an hour, and it’s done in groups of trial shifts.
Interview questions [1]
Question 1
What my availability was and if i could work 3 days a week.
