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      Luno

      Part of Digital Currency Group

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      Related searches: Luno reviews | Luno jobs | Luno salaries | Luno benefits
      Luno interviewsLuno Customer Success Associate interviewsLuno interview


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      Customer Success Associate Interview

      23 Sept 2019
      Anonymous employee
      Cape Town
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Luno (Cape Town) in Aug 2019

      Interview

      For me, the interview process was very short. I sent my application on the 22nd of July and they replied a couple of days later scheduling a Google Meet Interview for the 30th. Immediately after my interview, I received a take home test which I had to complete within 3 days, I wrote and sent it back to them. Luno got back to me a few days later to schedule an onsite interview for the 12th of August, I went and on the 13th I got an email inviting me for another interview and lunch in their Cape Town office for the 14th of August. They contacted my references and I got a call on the 16th of August informing me that they liked me and they asked if I'm still interested on the job and of course my answer was YES!! A week later, on the 23rd, they sent me an official offer of employment. I was happy to finally receive "We're excited to conclude this process by offering you the role"

      Interview questions [1]

      Question 1

      Why Luno? How would you explain Bitcoin to someone who has no idea what it is?
      Answer question
      7

      Other Customer Success Associate interview reviews for Luno

      Customer Success Associate Interview

      3 Apr 2024
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Luno

      Interview

      The entire process, from the time I submitted my application all the way to the offer stage, took about a month. I would say the entire process for me was smooth and a great experience. There were two stages of interviews, along with assessments: the first one online and the second face-to-face in the office. The interviewers were all very friendly and professional. The questions asked were typical interview questions, so make sure you are well-prepared and confident. Unfortunately, I had to decline the offer as the salary offered was lower than I had anticipated.

      Interview questions [2]

      Question 1

      Why do you want to work here?
      1 Answer

      Question 2

      A lot of behavioral questions
      1 Answer
      2
      avatar
      Luno response
      2y
      Thank you very much for sharing a review with us! Despite not being able to meet your salary expectations, we are pleased that you found the experience to be a positive one. We hope to see you apply in the future.

      Customer Success Associate Interview

      7 Nov 2024
      Anonymous interview candidate
      Kuala Lumpur
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Luno (Kuala Lumpur) in Mar 2024

      Interview

      Interviewer very positive and have a supportive aura. First iv would be online, it would be better if you could roleplay the real situation and show your way of handle various type of customer.

      Interview questions [1]

      Question 1

      Talk about yourself. Why are you quitting the previous jobs. What different between crypto, gold and stock. How to convince a person that crypto is safe to invest.
      Answer question

      Customer Success Associate Interview

      30 Apr 2022
      Anonymous employee
      Cape Town
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Luno (Cape Town) in Apr 2022

      Interview

      Luno has a great interview process starting with a test then a live roleplay ending with a overall fit confirmation. The experience was really fun and got to meet some really nice people.

      Interview questions [1]

      Question 1

      Why did I choose Luno.
      Answer question

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