I applied online. I interviewed at Lowe's Home Improvement
Interview
I submitted the application online and it took awhile before I was called for an interview by the HR Dept. I was given the name of the person I was interviewing with and a time to be there. I went to the front desk, where the secretary, took my name and called the interviewer. Since I had arrived 15 minutes early I expected to wait at least that long before the person came to get me. The waiting area had interview rooms surrounding it on all sides. It was sparsely furnished with some chairs, a few end tables and a few Lowe's books/magazines to read. I only had to wait 5 or 10 minutes until the interviewer came to get me. The interviewer as well as myself were dressed in very casual attire. I wore black pants and a dressy shirt and didn't feel out of place. We made small talk for a few minutes and then she just started asking basic questions. They dealt with describing a time where I had provided excellent customer or a time where I had a dispute with a co-worker, etc. At the end of the interview I was able to ask questions and they told me when they expected to have a decision made.
Interview questions [1]
Question 1
It really wasn't a difficult question but she wanted to know how would I handle an irate customer that kept cussing at me.
I interviewed at Lowe's Home Improvement (Zephyrhills, FL)
Interview
Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.
Interview questions [1]
Question 1
When was a time that you've gone above and beyond for a customer?
It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.
Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.