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      Lightspeed

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      Related searches: Lightspeed reviews | Lightspeed jobs | Lightspeed salaries | Lightspeed benefits
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      Customer Support Interview

      1 Apr 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Lightspeed in Mar 2022

      Interview

      Got a phone screen with talent scout. She was very friendly, I did enjoy the call. Unfortunately, I was not selected for the 2nd interview. Very sad because I really wanted to join the company and love the role...

      Interview questions [1]

      Question 1

      Questions abt myself ? How do I see myself in 5 years ? How do I handle angry customer ?
      Answer question
      avatar
      Lightspeed response
      4y
      Hi there, thanks for sharing your positive experience interviewing with Lightspeed. We encourage you to re-apply after 12 months as we always welcome candidates who want to give another shot to our interview process.

      Other Customer Support interview reviews for Lightspeed

      Customer Support Interview

      5 Jul 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Lightspeed

      Interview

      3 rondes met een team lead, en ook de manager van de afdeling. Basic vragen over 'vertel ons over jezelf' en ook scenario. Ik moest ook een opdracht doen. De opdracht duurde best lang om te doen maar toen had ik wel kennis met het product

      Interview questions [1]

      Question 1

      scenario vragen over wat je zou doen met communiceren met klanten
      Answer question

      Customer Support Interview

      9 Dec 2021
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lightspeed in Jul 2021

      Interview

      Review process was fine. Friendly, straight forward, talked about past experiences. My main gripe was them asking what my ideal pay would be to which I responded $40k annually. They got back to me with an offer of $16/$17 an hour. In today's age this is simply too low. If you want salary based, professional work you need to offer professional wages. $40k is the bare minimum anyone should be getting paid for entry level work at a company and soon it should only be more because of inflation. At this point I could work at McDonald's for just a few dollars less.

      Interview questions [1]

      Question 1

      Discussed past experiences that are relevant.
      Answer question
      1
      avatar
      Lightspeed response
      4y
      Hi there, Thank you for taking the time to share your experience on Glassdoor. I'm happy to hear that you had a positive interview experience with the team and enjoyed the process. We totally understand the disappointment of getting a lower offer than expected and we aim to have these salary discussions early in the process to avoid such a situation. We will definitely take your feedback on board. Thanks for sharing it as it helps us do better. Regards Milena, Talent Team

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