Very personable, but they changed the interview time last minute. The interview was with (and position reported to) the operations manager, which I thought was odd for a graphic design position. When I asked the interviewer what was their reason for seeking a new designer (I had seen an ad for the same position less than a year before). The interviewer said "She was just crazy" before looking startled and sputtering out that it just didn't work out. That was a huge warning sign.