I applied through an employee referral. The process took 2 weeks. I interviewed at Liberty Mutual Insurance
Interview
I went to the open house first. Tons of people they put you in a large room and call you in for one on ones. They primarily are looking to review you resume briefly and answer a few questions like why liberty mutual and why are you looking for a new job. I recommend bringing a copy of your resume and having a guesstimate of when you can get the next day off for your second interview.
Then you get scheduled for the second interview about 3-7 days from 1st. This is with 2 managers and a 40 min sit in with someone who is actually a rep taking live calls. First 30 min in with manager 1.The interview questions are all situational questions like tell me about a time you had to make a difficult situation and tell me about a time you sold/convinced someone to buy something. Then they bring you to the rep and you listen.
After sitting with the rep the 2nd manager comes to get you. They ask is this something you can do daily and how did you like it. He or she will ask you questions based more towards how your past experience will help you with the job. The 2nd manger is typically little tougher. They are trying to make sure they weed out BS.
Finally, from what I have heard is if you impressed both of those mangers you get the job. If one liked you and the other didn't, you get a third interview with the sales managers boss. Impress the boss and you got it.
Interview questions [1]
Question 1
Tell me about a time when you helped an upset customer?
Tell me about a time you convinced someone to buy from you instead of elsewhere?
I applied online. I interviewed at Liberty Mutual Insurance (San Antonio, TX) in Aug 2025
Interview
Phone interview is a basic overview of the role. Generally 30 minutes long. Second interview is on a video call. You will need to prepare for the second interview. There will be a role play scenario in which you must sell their product to the hiring manager. Some due diligence is required.
Interview questions [1]
Question 1
Can you give me a scenario where you had to overcome a rebuttal?
Short, did not make it far in the interview process. Would apply again when I have gained more experience. I’m filling out this so I can see a salary review on another company.
I applied online. I interviewed at Liberty Mutual Insurance in Sept 2020
Interview
Interview was 30 minutes long, the interviewer did not seem interested but just wanted to get it over with. This made me very nervous. I have not received word if I got the job yet.
Interview questions [1]
Question 1
Have you ever worked at a job where you had to meet a specific quota?