It was pleasant. Interviewed with two team managers at the same time. I had a second phone interview after the initial in-person with the whole office manager. The people there seem eager to help you in whatever way they can.
I applied online. I interviewed at Liberty Mutual Insurance (Mashpee, MA) in Mar 2026
Interview
Pretty straight forward. I felt comfortable speaking about myself and answering questions. I felt my questions were answered appropriately. I would have liked more scenario based questions. Overall can’t complain
I interviewed at Liberty Mutual Insurance (Dallas, TX)
Interview
Did not follow up, very difficult to schedule interview and get in touch with interviewer. Scheduling platform kept failing. Interview process was straight forward, did not follow up with me afterwards so i have no idea what happened.
I applied online. I interviewed at Liberty Mutual Insurance in Dec 2025
Interview
It was just awful. She called two hours earlier than scheduled, and I couldn’t understand half of what she was saying because her accent was so strong. The communication was so unclear that answering her questions became almost impossible.
Interview questions [1]
Question 1
Tell me about a time you had to help a customer out with a difficult situation? How did you resolve it?