I applied in-person. The process took 1 week. I interviewed at Lenlyn Group (London, England) in Feb 2019
Interview
- Telephone interview about customer service & sales experience (negotiating & optimising deals: upselling, cross-selling)
- Face-to-face interview
Please be mindful, your flexibility and durability is very important as your branch allocation will change each day when you start and you can eventually placed in 2 branches in a day with very short notice.
Interview questions [1]
Question 1
Give your own examples of personally providing good customer service, negotiating and optimising sales, meeting team sales targets as well as general interview questions:
- Tell me about yourself
- What do you know about this company?
- What do you bring to this company?
- What's your experience with mystery shop and meeting team sales targets?