I applied online. The process took 3 weeks. I interviewed at Langham Hospitality Group (Chicago, IL) in Jul 2015
Interview
Well organized interview process. I met with an HR representative and a hiring manager. Both were very polite and professional. For the most part, the interview questions were fairly standard, but others were job specific.
Interview questions [1]
Question 1
Provide an example of when you were faced with a difficult customer. What actions did you take, who did your partner with the resolve the problem, and what was the end result?