Group interview with multiple questions followed by demonstrating applying products on each other to mimic Lush’s selling environment. It was clear that they were looking for candidates with a certain image/appearance (i.e., “alternative”).
Interview questions [1]
Question 1
How would you address a customer who said they were “just looking?”
I interviewed at LUSH North America (Coquitlam, BC)
Interview
Demonstrate application of products on the manager to test people skills. Demonstrate knowledge of products when describing what benefits are in the products. They want to test how well you interact with people to make sure you are not too much or too quiet.
Interview questions [1]
Question 1
Please demonstrate how you would apply this cream onto a customer and explain the benefits.
I applied online. I interviewed at LUSH North America (Hamilton, ON) in Sept 2025
Interview
Group interview where we got to try out various products and practice selling and pitching the products. Everyone got the chance to contribute, it was pretty fun.However I wish there was more time one on one.
