It was 5 step interview process with needing to do a presentation. It was standard for this type of role but, do feel for a mid CSM these are too long.
Other Customer Success Manager (CSM) interview reviews for LRN
There were 5-6 total rounds of interview with a QBR at the end of the interview to present on the most important elements of a QBR and your onboarding ramp up place.
Interview questions [1]
Question 1
How do you organize your book of business, why should we hire you, health metrics
