I applied online. I interviewed at LPI (Cleveland, OH) in Mar 2014
Interview
Met with Prepress Manager and Production Manager. Discussed duties and how it aligned with my experiences working with digital files. Went over customer service, application support (Microsoft Publisher was dominant application.) Ended with a shop tour.
Interview questions [1]
Question 1
How much phone or email contact with customers did you have? What kind of turn-around time did you provide at your previous employer? What and how did you handle troubled files?