I applied online. I interviewed at L7 Solutions (Dania, FL)
Interview
Begins with talking about troubleshooting scenarios and then gets into technical details (Windows 10 troubleshooting, Office365, firewalls/switches, circuit monitoring)
Interviewers do not expect you to have all of the answers but at least explaining how you would find the answers is a big help.
Interview questions [1]
Question 1
If an end user calls and says they do not have internet connection, what would be the first thing you ask them?